Telcos

Conducted a pilot project for a Telco that primarily entailed providing their top management with 360 degree analytics of all their data.

We achieved this by intelligently integrating with their CRM systems, Relational databases, Transactional databases, NoSQL databases, and Legacy systems.

By harnessing our ML driven bot privIC, the ability to scan and access data of Individual’s across various systems and sources was very easy and favourable for conducting 360 degree analysis. Overall, this data analysis primarily advised the relevant team at the Telco on how an Individual engages with them e.g. as a customer, as an employee, and so on and so forth.

The team members internally which received access to this data were evidently specified as the individual’s within the enterprise with corresponding user permissions for viewing of this data. However, in order to still fully ensure full privacy and compliance, the data was masked when flowing throughout the rest of the organization.

When we conducted and completed the 360 degree analysis, the Telco’s upper management mentioned to us in their testimonials that they saw an additional incremental increase in sales because of our ability to help them harness the power of analyzing both public data (average income of an area, economic stability of an area, demographics of an area, Education index of an area) and private data (internal call logs and data consumption data) simultaneously.